Frequently Asked Questions
Let's see if we can help you before contacting us.
Shipping
When will my order ship?
Generally all orders will get shipped within 3-5 business of being placed. (During the holiday season, orders will be shipped in 7-10 days.) For international orders please allow up to 5-7 days for your payment to get processed. Once your order is shipped it you will receive an email with tracking details.
What is the cost of shipping within the US?
Shipping cost depends on weight and destination. A single item like shorts, or rash guard will be about $5-$10, a Gi can be anything from $8-$20.
I placed an order internationally and was charged for customs when receiving my order.
Since we do not have control over what you get charged during customs in the receiving country we do not cover any custom or duty charges. You are responsible to cover those costs.
Payments
How can I make a payment?
We accept all major credit cards, PayPal.
My payment did not go through. What could be the reason for that?
There could be different reasons for why your payment got declined. If you pay via credit card it could be your billing address. If your shipping address is different from your billing address please make sure you provide both. We are not able to manually adjust your billing address, if our system declined your payment you need to start over. If you tried paying via PayPal and it did not go through you can check with PayPal directly. They have their own verification process, we are not able to process your order until PayPal approves the charge.
I placed an order and did not receive any invoice or confirmation.
You should receive an order confirmation via email within 1-2 hours of your order being placed. If you did not receive anything please check your spam folder. Feel free to send us a message or email as well, maybe there was a typo in your email address.
I have a discount code, how do I apply it to my order?
There will be a box on the checkout code to apply your discount code. We only allow one code per order. Note that we are not able to accept discounts codes on already discounted items, they work on non sale items only.
Returns & Exchanges
If you desire to swap your item for an alternative size or color, you can initiate the exchange process by returning it for store credit. Please note that the original shipping cost is non-refundable, and you will be accountable for the return label fee. Please visit the link at the footer of our website to learn about the return process. Feel free to send us an email at sales@fightbonus.com with any questions at any time!
Can I return my item to exchange it for something else?
Yes of course! You can exchange for the same item or a different item. Once we receive your return and it is processed, our team will prepare shipment for your exchange.
I already washed or used my item, can I still return it?
We do not accept returns or exchanges for items that have been used or washed. All items need to be new, in its original packaging and with all tags attached. If an item is returned back washed, the return will be voided at your expense.
My gi ripped, can I get a replacement?
These things can happen and we understand it is frustrating when it does. After all, they are made out of cotton and not indestructible. If your gi rips within 60 days of your purchase we will either replace it for you or get it repaired. Please send us an email with order number and pictures of your gi so we can asses. Victory collection come with replacement up to 1 year.
I put my gi in the dryer and now its too small. Can I get a replacement?
As stated in the product descriptions, none of our gis are pre shrunk. This means that if you wash it hot or put it in the dryer it will shrink up to two inches on each sleeve. We are not able to get you a replacement if you dried your gi. If you plan on drying your gis the sleeves should be past your wrists when trying it on.
Product Questions
I don’t know what size to get. Can you help?
Of course! If you are not able to determine your size via our size charts we are here to assist with any sizing questions you may have. Feel free to send us an email. Please provide your height and weight. Keep in mind that a FightBonus A2 will not fit the same as an A2 from another brand.
How should I wash my product?
We highly recommend you wash all gis, shirts, rash guards and shorts cold and hang dry. Our gis are not preshrunk and will get smaller in a hot wash or dryer. If you do decide to dry your gis please choose your size accordingly. We are not able accept any returns or exchanges once your item has been washed. Learn more about washing at this link.
Are your gis competition legal?
All our gi's are competition legal for OJA, ADCC. Our comp Gi is IBJJF competition legal.
Sponsorship
I want to be sponsored by FightBonus. How do do I apply?
Find the link “Sponsorship” in the footer of our website. There is a form to fill out, tell us about yourself and why you want to be sponsored by FightBonus. We read every application and do our best to get back to everyone. We receive a lot of applications every day, unfortunately we are not able to sponsor everyone.
I applied for a sponsorship and have not received a reply. How long does it take?
We do our best to get back to everyone within a week. Please allow up to four weeks to hear back, we receive a lot of applications every day.
For any other questions you may have, feel free to contact us.
Washing Instructions
Your Gi & rashguard more than just gear—they’re an essential part of your journey on the mats. To keep them in peak condition, follow these care instructions to maintain durability, color, and fit.
Washing Instructions (No Shrinkage):
Cold Wash Only – Always wash your FightBonus clothing in cold water to prevent unnecessary shrinkage and fabric wear.
Use Mild Detergent – Harsh chemicals and bleach can weaken the fibers and fade colors. Stick to gentle, dye-free detergents.
Separate Colors – To maintain the integrity of your clothing, wash white, blue, and black gis separately to prevent color transfer.
Drying Instructions (No Shrinkage):
Hang Dry Only – We highly recommend air-drying your clothes to maintain their fit and longevity. Avoid direct sunlight, as prolonged exposure can cause fading.
No Machine Drying – Our clothes are not pre-shrunk, and tumble drying will cause shrinkage and damage the gel tape in rashguards. If you choose to machine dry, select a larger clothing size accordingly and expect more damage to the stitching and gel tape.
How to Shrink Your Gi:
Our gis are not pre-shrunk, which means you have the ability to adjust the fit slightly by shrinking them. If you prefer a more tailored fit, follow these steps carefully:
1. Start with a Warm Wash – Instead of cold water, wash your gi in warm water. This will begin the shrinking process. After washing, try it on to see if it has adjusted to your preferred fit.
2. Dry on Warm for More Shrinkage – If the gi hasn’t shrunk enough after washing, you can place it in the dryer on a warm (not hot) setting. Check the fit periodically to ensure it doesn’t shrink too much.
3. Expect Sleeve & Pant Length Reduction – The primary areas that will shrink are the sleeves and pant legs, typically up to 2 inches in length. The body of the gi may also shrink slightly, but the most noticeable changes will be in the limbs.
Proceed with Caution – Once shrunk, your gi will not revert to its original size. If you’re unsure, start with a warm wash and air dry before using the dryer.
Additional Care Tips:
Wash Immediately After Training – Do not leave your gi in your bag, as moisture and bacteria can cause odors and fabric breakdown.
Do Not Iron or Dry Clean – High heat and harsh cleaning processes can damage the fabric.Avoid Fabric Softeners – These can coat the fibers and reduce the gi’s durability over time.
Important Notice:
We are unable to accept returns or exchanges on washed items. Please ensure your gi fits correctly before washing.